• Our Reception is open 24/7, so if you’ve any problem or question don’t hesitate to ask the front desk, we will be happy to help.

• Our Breakfast it’s always included in the room rate, it is served from 7:00 to 10:30 in our breakfast room.
• It’s an intercontintal buffet breakfast, both sweet and savory, to meet the taste of all our guests.
• To don’t make the room too crowded, we scheduled 30 minutes shifts for each room, please book your shift to the front desk.
• If you have any intolerance or special need , please tell the front desk at your arrival..

• Our Wi-Fi it’s free and available everywhere, rooms and common areas.
• Name of the network: Hotel Gioia
• Password: Gioia2021
• Access the network and follow the steps, select access to internet and then choose the type of login, self service to access with name and email, facebook to access with your facebook profile.
• Once registered you’ll get a welcome email from us with some suggestions about your stay in Florence.

• The Check-Out is at 11:00.
• We offer a luggage storage service at Ckeck-Out, you can leave you luggages in the reception for all the time you’d need.

• If you need to book any ticket for the museums and major attractions in Florence, click on this link, select the one that interests you and proceed directly to booking.

• There are many tours and guided tours to do both in Florence and around Florence.
• We collaborate with the best Tour Operators to guarantee you the best possible experience if you want someone to accompany you during your visit.
• By clicking on this link you can choose from a wide selection of tours available in Florence, both free and paid, alternatively contact the reception and we will be happy to help you.

• During your visit you will certainly want to explore our wonderful city also from a culinary point of view, so we have decided to suggest a list of some of the best restaurants in Florence, where you can taste the best Florentine steaks and more, we are sure you will not be disappointed :

• Trattoria Dall’Oste for one of the best Florentine steaks in the city (27th place among the best 100 steak houses in the world)

• Trattoria Boboli for excellent meat and an excellent mix of delicious and traditional dishes.

• La Grotta Toscana

• Trattoria Zazà

• Trattoria 13 Gobbi

• Osteria dei Centopoveri

• Antico Vinaio for the traditional Florentine schiacchiata.

• Gelateria la Carraia for one of the best ice creams in Florence.

• Trippaio del porcellino for one of the best lampredotti in Florence.
  This we have suggested is a short list of the best restaurants in Florence. We suggest you download the “THE FORK” app for IPHONE or ANDROID on your smartphone, in order to be able to evaluate many more restaurants and obtain many discounts of up to 50%, by entering the code 7E8B7FC7 at the time of your first booking you will get credits equivalent to a €20 discount on your next booking.

• We cooperate with a garage nearby that we can call at your arrival so that they will pick up the car .

• The price for 24 hours is € 30 for normal size cars,€ 35 for larger cars and SUV and € 45 for vans and minivans
  and it include the cancellation of your plate number from the system so that you will not get any bill for the Traffic Limited Zone.

• If you need to use the car during your stay we can call them and they will bring the car in 10/15 minutes, the same goes for your check out day.

• The cheapest solution ,1km away from our hotel, is Parterre car park near Piazza della Libertà.
  The cost is € 15 per day.

• The daily room cleaning is included in the rate.
• You will find in the room a tag to hang on the outside of the door to tell the waiter whether you want the room cleaned or not.
• In this difficult moment for our planet, in our small way we try to do our best to respect the environment:
  In accordance with the opinion of many of our guests who prefer not to change their towels every day in order not to waste water and avoid polluting with too many chemicals and detergents, please leave the towels you wish to replace on the bathroom floor, we and the planet will be grateful.

If you need a taxi, just ask at the front desk, we have the option of a priority call, your taxi will arrive within a few minutes.