Faq’s

where we can answer all the main questions you may have

WiFi Gratis
Parking Available
Comfortable Rooms
Delicious Breakfast Included
City Maps and Suggestions
Bar H24
Fantastic Position
Documents Printing
Reception H24
What Time Can We Check-In?
  • Check-In tipically starts at 14:00, we do our best so that rooms can be ready as soon as possible.
  • If you arrive earlier and the rooms it’s ready, we will give you the room immediately.
  • Otherwise you can leave you luggages with us and go out for a walk or wait in the hall till the room it’s ready.
  • Our reception is open 24h, so there is no problem if you arrive late, you can check-in even till late night.
Is The Breakfast Included?
  • A delicious breakfast is always included in your room rate and it’s served in our breakfast room from 7:00 to 10:00.
  • If you want to have breakfast in you room just ask the receptionists and book the room service when you order your breakfast.
  • If you’ve special needs just tell the receptionists, it will be a pleasure for us to try to satisfy all your needs.
Do You Have Parking?
  • Unfortunately don’t have our parking.
  • We cooperate with a garage nearby that we can call at your arrival so that they will pick up the car .The price for 24 hours is € 30 for normal size cars and € 35 for larger cars and SUV and it include the cancellation of your plate number from the system so that you will not get any bill for the Traffic Limited Zone.
  • If you need to use the car during your stay we can call them and they will bring the car in 10/15 minutes, the same goes for your check out day.
  • Also in the historic center, for 24 hours at the price of € 25 for normal-sized cars and € 30 for larger cars and SUV with license plates, you can leave it at the park2go car park.
  • The cheapest solution ,1km away from our hotel, is Parterre car park near Piazza della Libertà, the cost is € 15 per day.
Taxi
  • If you need a taxi just ask the front desk, as a Hotel we have the possibility of a priority call, your taxi will be here in a few minutes.
Tours and Guided Visits
  • There are plenty of things to visit in Florence and also outside the city
  • We cooperate with the best tour operators so that we can help you if you want a guided visit or you want to explore something outside the city.
  • If you need help to book a tour or you want suggestions about the best tours and attractions to visits just ask our receptionsts.
When is the Check-Out?
  • Check-Out is by 11:00.
  • When we can we try to be flexible about check-out time if you need some extra minutes.
  • We always offer a free luggage storage service at check-out, you can leave your luggages in the reception all the time you need, so that you can enjoy another day in Florence without carrying your luggages around.
  • If you want to keep your room for a few extra ours, ask the receptionists for informations about the late check-out.
Do You Have Wi-Fi?
  • Hotel Gioia offer high speed free Wi-Fi alway included in the room rate, from the common areas, to the breakfast room and in every private room, with smart connected TV too, so you don’t miss you favorite series.
Do You Have an Elevator?
  • Yes, Hotel Gioia is a 3 Floor building and all the Floors are served by a private elevator so you don’t have to carry your luggages up the stairs.
Do You Have a Concierge?
  • If you need to book a restaurant,  a museum, an event, or you just need any advice or information our receptionists will be happy to help.
Private Driver Service
  • If you need to book a car with driver service we can contact some of the best companies and give you a quote based on the services you need.

Un Hotel gestito da:
Vi.Da.Srls
Via Ludovico Bianchini 26,
80133, Napoli
P.Iva: 08220631215

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